• +49 163 681 9806 (WhatsApp) | sales@blitzautodeals.com
  • +49 163 681 9806 (WhatsApp) | sales@blitzautodeals.com

FAQ

About Blitz Auto Deals – BLITZAD

What is Blitz Auto Deals?

Blitz Auto Deals (BLITZAD) is a digital platform specializing in the sale of pre-owned vehicles across Germany.

Why should I buy a vehicle from BLITZAD?

Blitz Auto Deals is redefining how pre-owned vehicles are bought in Germany. Here’s why buying from us is the best choice:
  • Fully Online Process: Browse, buy, and pay online from the comfort of your home.
  • Extensive Variety: Choose from a wide range of vehicles, including repossessed and private sellers’ certified vehicles.
  • Insurance Made Easy: We ensure your insurance policy is issued before the vehicle is delivered.
  • Hassle-Free Registration: BLITZAD handles all the paperwork and registration before delivering the vehicle to your doorstep.
  • Affordable Delivery: We ship anywhere within Germany and the European Union at minimum cost.
  • Peace of Mind: All our vehicles come with a 12-month warranty, and you can return your vehicle within 15 days of delivery.

How do I get in touch with BLITZAD?

Our official communication with customers is via our secure email service ending with sales@blitzautodeals.com. If you have any doubts about an email you received, please contact our customer department for verification.

Where are you located?

We sell exclusively online. Our vehicles are stored in secure temporary storage facilities across Germany. Buyer previews are unavailable, and vehicles are delivered directly to your doorstep after purchase.

Quality Standards

How do you choose your vehicles?

BLITZAD ensures a premium experience by carefully selecting all vehicles. Each undergoes a multi-stage quality inspection process in line with our high standards.

Where does BLITZAD get its stock from?

We source our vehicles from trusted customers across Germany, including private sellers, reputable car rental businesses, government institutions, and business fleet owners looking to sell or upgrade.

Do you sell vehicles involved in accidents?

Vehicles with significant damage or functional issues during test drives are excluded from our selection. Each vehicle undergoes a rigorous quality check to meet BLITZAD’s standards.

Are all vehicles listed certified by BLITZAD?

Yes, all vehicles undergo a comprehensive inspection covering the undercarriage, suspension, chassis, and computer systems. Certified vehicles come with valid documentation and are roadworthy and ready for registration.

What are the added benefits of BLITZAD-certified vehicles?

  • Quality Standards: BLITZAD vehicles exceed German regulations.
  • Warranty: Complimentary warranty for up to 12 months or 10,000 km, whichever comes first.
  • 15-Day Easy Return Policy: Test your vehicle for up to 15 days and return it for a full refund if unsatisfied.
  • Verified Documents: BLITZAD ensures all essential documents are valid and fraud-free.
  • Expert Guidance: Assistance throughout the buying process, including registration and delivery.
  • Secure Transactions: All payments are securely processed, and BLITZAD handles ownership transfers seamlessly.

Your Order

How can I order a vehicle at BLITZAD?

After finding a suitable vehicle, contact us to make the reservation. Once verified and payment is complete, the vehicle will be reserved, and preparation for delivery will begin.

How can I view the vehicle before ordering?

You can view detailed descriptions and a photo gallery of each vehicle in our online showroom before purchasing.

Can I test drive my vehicle?

Yes, with our 15-day money-back guarantee, you can test drive the vehicle after delivery. Drive up to 1,000 km during this period. If the vehicle doesn’t meet your expectations, you can return it for a full refund.

Can I cancel my order?

Orders can be canceled easily online. Contact our customer service by email to receive the cancellation form. Cancellation is free, and if you’ve already paid, you’ll receive a 100% refund of the purchase price.

Payment

How can I pay for my vehicle?

You can pay via secure bank transfer. After verification, you’ll receive an email confirmation with payment details. Delivery is scheduled after payment is received.

What is included in the purchase price?

The purchase price includes:
  • Delivery within Germany and the European Union at minimum cost
  • 1-year warranty
  • 15-day free return
  • Exceptional customer service

Should we negotiate the price?

No, BLITZAD offers fixed and transparent prices for all vehicles, saving you the hassle of negotiations.

Delivery

What delivery options do you offer?

We deliver directly to your home or any address of your choice within Germany and the European Union at minimum cost.

How much does delivery cost?

Delivery is available at a minimum cost within Germany and the European Union. For locations outside the EU, contact us for details.